RE: 2021 Security Rules Update
06th April 2021
Please see below correspondence which has been sent to the company regarding concerns raised with Mandate by Members in relation to the 2021 Security Rules.
We are awaiting a response to this correspondence and once received we will keep you informed of any developments.
For Mandate Trade Union
Keith Pollard & Amanda Kane
1st April 2021
Ms Rachel Nolan
HR Operations Manager
2nd Floor, 5 Riverwalk
Citywest Business Campus
Re: 2021 Security Rules Update
Dear Ms. Nolan,
Further to the company’s announcement over the past week regarding updates to the Boots
security rules, a number of members across the stores have raised concerns in relation to
these developments and the requirement by the company for them to sign a declaration form
attached, confirming their acceptance of same. During my discussions with colleagues, it has
been made clear to me that fears are been raised in relation to the use of CCTV and the specific
mention in the policy update, regarding the use of audio recording.
In addition to the above, issues have been made in relation to the manner in which this update
is being rolled out in stores, resulting in no consultation with staff and a forceful approach by
store management for staff to sign and accept the document, when clearly they have
outstanding questions and apprehensions that need to be addressed by their employer. Given
that this document is a declaration of understanding requiring our members to sign it in that
context, I would ask the company to refrain from the immediate implementation of this policy
update, listen to the concerns raised by our members at both national and at store level and
amend the policy to reflect the feedback from your staff.