24th March 2021
To: All Members Dunnes Stores Roscommon
From: Gerard Halligan, Organiser, 087 3674257 firstname.lastname@example.org
Re: Survey and letter to Store Manager
Well done to everyone who completed the recent Union survey on dignity and respect in the Roscommon store. There were a high number of responses which gave a clear insight into the main concerns.
Members have requested that the concerns raised in the survey be made known to the Store manager, Liam McAdam, by way of a letter from your local Union official requesting that he address these issues as a matter of urgency. See copy of letter below.
Mr Liam McAdam
By Registered Post
23rd March 2021
I have been contacted by a number of individuals in your store over the past number of weeks expressing concern regarding the behaviour of management towards staff.
To ascertain the full extent of these issues Mandate conducted a survey open to all staff.
Over 84% of staff surveyed believe that Management is not treating every member of staff with the dignity and respect that they deserve at all times.
As evidence of the depth of feeling regarding these issues, etc, please see the following survey comments:
“Spoken to in a very angry way in front of other members of staff and customers on numerous occasions”
“Management rude to staff and I’m aware that he uses bad language to staff”
“Some staff have left because of the way they were treated and talked to by the manager”
“I have been made aware by some staff that they have been treated unfairly by a particular manager”.
“Bullying from management and swearing at certain members of staff”
“I feel this is unfair as it is making their job more difficult”
“Store manager is very intimidating and aggressive”.
“Store manager is rude to staff members. Using bad language and not letting staff speak or have their say”.
“If you approach him over anything he’s likely to yell at you or berate you”.
“I’ve heard of him swearing at staff and upsetting them to tears and just laughing at it”
“Been reprimanded in a conversation full of curse words and been spoken to with little respect”
Some of your staff who only recently joined Mandate for reasons of the above, are of the view that a letter from the Union to yourself will suffice. However, some of our more long-term members and the undersigned, acknowledge, it may require more than a single letter and further action may be necessary. In light of this, should you wish to meet with Mandate representatives to discuss how we can address these issues, please do not hesitate to contact the undersigned.
I trust you will look into these issues as a matter of urgency and agree that this situation cannot continue.
CC. Mandate members in Dunnes Roscommon
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