Dunnes Workers Stress Survey 2021

To:          All Mandate Members – Dunnes Stores

Re:         Stress Survey Results

7 January 2022

Dear Member,

Following on from the above Survey which was undertaken in 2021, please see below correspondence sent to your employer on 23rd December 2021 regarding same.

We will keep you updated on all developments.

Yours fraternally
The Dunnes National Committee of Mandate Trade Union


Louise McNairney
Nora O’Donnell
Dermot Macken
Sandra Buckley
Human Resources Department
Dunnes Stores
46-50 South Great Georges Street
Dublin 2

23 December 2021

RE:          Stress Survey Results

Dear ……

Please be advised that over the past number of months Mandate has conducted a survey of its membership throughout Dunnes Stores, in relation to their experience of stress in the workplace and its subsequent impact. This survey was commissioned on foot of concerns raised by our representatives on the Dunnes National Committee.

We wish to advise you that the findings of the survey are quite concerning with respondents claiming that they experience heightened levels of workplace stress indicating amongst other things the feeling at risk due to Covid related problems, lack of Covid protection measures, unfair treatment by management, excessive workloads due to understaffing and a lack of health and safety protocols etc. The survey found that anxiety, irritability, loss of sleep, headaches, fear of going to work, loss of confidence and self-esteem etc., were consequential health conditions associated with the experiences highlighted above to varying degrees.

Further to the concerns found in the survey, Mandate is seeking an urgent meeting with company representatives to discuss these findings and to establish possible opportunities to resolve and address the issues revealed in the research. We look forward to a positive response from the company and hope that a meeting can be agreed in earnest to discuss the concerns raised above, which primarily fall under the Health and Safety Legislation and related regulations and indeed Codes of Practice. In the event of such a response not being forthcoming we are requesting that the employer outlines by return how these concerns in line with its health and safety duty-of-care to its employees will be dealt with in a meaningful and urgent fashion.

Yours sincerely
For Mandate Trade Union

Jonathan Hogan
Assistant General Secretary and
The Dunnes National Committee of Mandate Trade Union